Terms of Service

Last updated: October 8, 2026

1. Who this agreement is with

These Terms of Service ("Terms") are an agreement between you ("Client," "you") and Faiz Ullah, an individual operating as "Prowortex" ("we," "us"), governing your use of the Lead Engine platform. How we handle personal data, including cookies and advertising measurement, is described in our Privacy Policy.

2. What the service does

Lead Engine discovers, qualifies, verifies, and delivers business leads to you based on the criteria you provide (categories, region, and other targeting settings). Every delivered lead passes through our review process -- automated for clear-cut cases, reviewed by a person for anything ambiguous -- before it reaches your dashboard. Leads are sourced from publicly available information (including Google Maps listings and business websites); we do not guarantee the accuracy, completeness, or currency of any lead's data, and you should independently verify contact details before relying on them for outreach.

Campaign limits. Each campaign can request up to 100 leads, and a daily limit on newly delivered leads may apply to each account. Campaigns from all clients share one queue, so timing depends on demand and on how narrow your targeting is. If a campaign cannot reach its target with the targeting you chose, we may close it and tell you; you can then broaden the targeting and run it again.

3. Accounts and eligibility

You must provide accurate registration information and are responsible for keeping your login credentials confidential. You must be authorized to act on behalf of the business you register. We may suspend or terminate accounts that provide false information or are used in violation of these Terms.

4. Free trial

New accounts activate on a free trial (currently 10 qualified leads) with no payment required to start. One free trial is permitted per business, email address, and business email domain -- we may decline or revoke trial access we reasonably believe is a duplicate or abusive signup.

5. Paid subscriptions and billing

Paid plans are billed per billing period (monthly). Choosing a paid plan does not charge you automatically: we send a payment request through Payoneer to the email on your account, and your plan activates once that payment is confirmed. No card or bank details are collected or stored by this platform. At the start of each new billing period, we send a fresh payment request the same way -- nothing is charged automatically without a new request being paid. Lead quotas and pricing for each plan are shown in your dashboard and on our pricing page at the time of purchase, and may change with notice for future billing periods.

6. Cancellation and refunds

You may cancel at any time from your client dashboard ("Cancel Subscription") or by contacting us at support@prowortex.com. Cancelling stops future billing -- you keep access to your current plan for the rest of the period you've already paid for, and you will not be sent another payment request.

Refunds: if you request a refund before we have started any campaign work for a paid period, you will receive a full refund for that period. Once a campaign has started for that period, that period's payment is non-refundable, though you keep full access to what you paid for through the end of the period.

7. Acceptable use

You agree to use leads and any contact information we provide in compliance with applicable law, including anti-spam and telemarketing regulations (such as CAN-SPAM, TCPA, CASL, or equivalent regulations in your jurisdiction) and data protection law where applicable, including the GDPR if you or the businesses you contact are located in the EU/EEA or UK. You may not resell, redistribute, or bulk-publish delivered lead data as a standalone product. You may not use the service to scrape, harvest, or re-export data at a scale or in a manner that violates these Terms or applicable law.

8. Email outreach from your own mailbox

Paid plans and the free trial include a feature that lets you send emails to your approved leads from a mailbox you connect. This section applies whenever you use it.

Your mailbox and your emails. You confirm that you own the mailbox you connect, or are authorized to use it, and you authorize us to log in to it with the details you provide, in order to send the emails you have written and to check it for replies, bounces and opt-out requests from people you have emailed. You write every email. You are the sender, and you are responsible for the content of your emails and for who receives them. You may only email, through Lead Engine, businesses that appear in your own approved leads.

The law. You must comply with the anti-spam, marketing and data protection laws that apply to you and to your recipients, for example CAN-SPAM, CASL, and the GDPR and PECR in the UK and EU. Every email includes your business postal address and a line telling recipients they can reply STOP. You must honor opt-out requests and must not remove or work around these safeguards. We build in basic safeguards, but we do not provide legal advice and we do not check that your emails or your targeting comply with the law.

What you may not send. Anything unlawful, deceptive or misleading, harassing or threatening, or infringing; phishing or malware; anything that impersonates another person or business; and anything to people who have asked you not to contact them.

Limits and pacing. To protect your mailbox, sending is paced: weekdays during business hours in the time zone you choose, with a pause between emails, and a lower daily limit for new mailboxes. Each plan includes a monthly number of emails equal to its monthly lead allowance, and every email counts, including follow-ups. The free trial includes a one-time allowance of 10 emails in total, which does not renew. We may pause or limit sending automatically, for example if too many emails bounce or we cannot check your mailbox for replies.

No guarantee. We do not guarantee that any email will be delivered, reach an inbox, or receive a response. Cold email can affect the reputation of the mailbox and domain it is sent from, and your email provider may limit or suspend your account. We recommend using a separate mailbox, and we are not responsible for any effect on your mailbox, your domain or your provider account.

Suspension. We may pause or disable your sending at any time if we reasonably believe it breaches these Terms or the law, is harming email deliverability, or puts the service at risk.

Removing your mailbox. You can disconnect a mailbox at any time from your dashboard, which deletes the login we stored for it.

9. Intellectual property

The Lead Engine platform, software, and branding are our property. Leads delivered to you may be used for your own business development and outreach purposes for the business associated with your account.

10. Disclaimers

The service, and all leads delivered through it, are provided "as is." We do not guarantee any specific business outcome, response rate, or conversion from any lead. Verification checks confirm structural signals (such as a resolvable email domain or a reachable website) -- they do not guarantee mailbox deliverability, that a phone number is currently in service, or that a business is still operating.

11. Limitation of liability

To the maximum extent permitted by applicable law, our total liability arising out of or relating to the service is limited to the amount you paid us in the three (3) months preceding the claim. This limitation does not apply to liability that cannot be limited under applicable law, including gross negligence, willful misconduct, or protections that are mandatory for consumers under the law of your own country.

12. Termination

We may suspend or terminate your account for violation of these Terms. You may close your account at any time by contacting us.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be noted on this page with an updated "Last updated" date.

14. Governing law

These Terms are governed by the laws of Pakistan, the seller's home jurisdiction. Before either party begins any formal legal proceeding, both parties agree to first attempt to resolve the dispute in good faith through direct negotiation for at least 30 days. Disputes that remain unresolved after that are subject to the exclusive jurisdiction of the courts of Pakistan.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that grants you non-waivable consumer-protection rights under local law, nothing in this section removes or limits those rights -- they continue to apply to you regardless of the governing law stated above.

15. Contact

Questions about these Terms: support@prowortex.com